Delivery and returns


We aim to send orders out within 2-3 working days and we deliver using Royal Mail and DHL.  

UK Royal Mail 1st class -small parcel - £3.40 (no tracking available)

UK Royal Mail 2nd class -small parcel - £2.90 (no tracking available)

UK Next day delivery - £5.50 - DHL (tracked) but needs to be ordered by 3pm 

Europe Standard - £3.75 - Royal Mail International, 7-10 days delivery (no tracking information available)

Rest of the World Standard - £7.00 - Royal Mail International, 7-10 working days delivery (no tracking information available)

RETURNS

We hope that you are thrilled with your order however, we can accept returns for a  refund or an exchange within 14 days, providing the items are returned unworn and in their original boxes. Please contact us for a returns form to explain the reason for returning.

If what you have ordered is unsuitable, delivery charges for return of the item will not be reimbursed. If item is faulty, then delivery charges will be reimbursed along with refund or exchange.

Unfortunately for hygiene reasons, we cannot exchange or refund earrings unless they are faulty.

This does not affect your statutory rights.

We suggest that you send returns by Recorded Delivery and once we have received the items, we will send you a refund within three days.

Please send to the following address:

11 Burnley Road, London, SW9 0SH

If you have any questions, please contact us on +44 (0)207 274 0660.